Frequently Asked Questions
Everything you need to know about bringing modern design into your home.
How long will it take to receive my order?
Most in-stock items ship within 3-5 business days. Delivery times vary by location, but typically arrive within 7-14 business days for standard furniture pieces.
Do you offer white-glove delivery services?
Yes, for larger furniture items, we offer a white-glove delivery option at checkout which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply, and some custom-made or final sale items are non-returnable.
Are the colors on the website accurate to the physical product?
While we strive for high-resolution accuracy, colors may vary slightly due to studio lighting and individual monitor settings. We recommend checking customer photos for real-world perspectives.
What happens if my item arrives damaged?
Please inspect your delivery immediately. If you notice any damage, document it on the delivery receipt and contact our support team within 48 hours to initiate a replacement or repair.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated Trade Program for industry professionals. Approved designers, architects, and developers are eligible for exclusive pricing and personalized service.